People always ask if we have any suggestions for being successful. They question if we can name what we think contributed the most to our success. As one of the major business advisors in Houston, we’d like to share our observations from years of business experience. Applicable for both online and physical businesses, here are our top eleven tips for success:
- Always ensure all of your phone calls and emails get returned. In addition, make a lot of contacts and requests through phone, email, or even in person. We’re absolutely shocked at the number of people who don’t bother to return the request. It’s disrespectful and classless to ignore someone’s request – it disappoints them. When people are disappointed, they let others know you’ve wronged them. The fewer people out there talk bad about you, the better.
- Help anyone who asks. It doesn’t matter what it is (as long as it’s legal) – if someone asks you to assist them and you can, don’t hold back. Whether it requires setting aside some valuable time, writing a check, rolling up your sleeves, or just responding to a question from someone who doesn’t know as much, suck it up and help.
- Try knowing more than most people do about your business or industry. Go to a trade show or seminar every now and then. Participate in forums or discussions, whether they’re online or not. It’ll keep you connected to the people in your industry, making you a guru. The internet is a brilliant tool for getting you there.
- Treat your employees well – because they deserve it. In our business, our employees get away with a lot. They can come and go as they please, get surprise perks all the time, and are well paid. While some take advantage of these, they don’t last long. Being bad to your subordinates always come back to haunt you. It also means that you’ll get hosed. Try to make the workplace as casual, comfortable, and fun as you can. Show your employees by example, how you want them to treat co-workers and customers. They’re going to follow your lead. If they don’t like coming to work, it will show in what your business produces.
- Appreciate everyone who assists you in climbing the ladder – especially those who didn’t gain anything from it. This is another thing that we’re shocked more people have not caught on to. A simple, heartfelt thank you acknowledges the time and effort of these people, cementing them as allies. Trust us: you need all the allies you can get.
- Befriend your competitors. Yes, you’re all competing for customers, but you’re all frogs in the same pot of boiling water.
- Keep your sense of humor – it’s invaluable.
- Over-deliver to your customers. Remind them you’re watching out for their business and treat them as if they’re your friends.
- Get a hobby – race car, motorcycle, hot tub, whatever. You need a transition away from business to your personal self. Ensure you have one. It’ll give your mind a chance to disengage and enable you to background process all you’re thinking about. Transferring information from the conscious mind to the subconscious one is like working out using different muscles – it’ll help you gain results.
- Be very careful who you choose to listen to, but have a go-to team, and defer to someone niftier than you. While people mean well, it takes far less courage to poke holes in someone’s idea than it does to highlight the positive. Try keeping some good advisors around you.
- Don’t give up.
Irrespective of the books you read about getting rich quick, it doesn’t happen that way (most of the time). While some of us make it look simple, it really isn’t – but that doesn’t mean you can’t do it.Read More